Field Services

Genesis-ATC field technicians’ posses varied capabilities from those needed to manage test and turn up of sophisticated optical networks, inventory in client-operated facilities to installation, and everything in between. Our staff is trained for exceptional customer service, product, and technical expertise in order to evaluate customer needs and recommend products and solutions specific to those needs.

With more than 350 field personnel, Genesis-ATC can provide installation and support services markets such as:

  • Asset Audits

  • Inventory Control

  • Cell Site Surveys

  • Central Office, Remote Terminal, and Hut site surveys

  • Customer Site Battery Remediation

  • E911 Installation and Turn up

  • Retail Mobility Solution Consultants

  • Optical Network Install, Test & Turn Up

  • Equipment Decommissioning

  • National Deployment Solutions

  • Project Management

  • In-the-home Installations

  • In-home Warranty Repair Services